Shipping
We have free shipping in Denmark on all orders and in Europe on orders above 500 kr.
The following rates apply depending on your shipping destination:
Denmark:
GLS Hjemmelevering – Free
Standard delivery time 2-4 days.
EU:
Free on orders above 500 DKK. Otherwise:
GLS, DPD or UPS home courier service – €16
Standard delivery time: 2-6 days
Worldwide:
UPS home courier service – €39
Standard delivery time 3-10 days.
PLEASE NOTE: Orders delivered to countries outside the EU fiscal (VAT) area will not have VAT (DK Tax) charged on them. Please note that depending on your order and country, you will be liable to pay local taxes and duties on receipt of your order, for which Vain Dane Athletic ApS cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted the amount refunded to you.
All shipments are without insurance and Vain Dane Athletic ApS cannot be held accountable for any lost packages.
Returns
Our return policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.
Late or missing refunds
If you haven’t received your refund yet, do the following:
- Check your bank account again.
- Contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not yet received your refund, please contact us at info@vaindane.com.
Return shipping
To return your product, mail your product to:
Vain Dane Athletic, Marthavænget 22, 5270 Odense, Denmark
You will have to pay for return shipping. Shipping costs are non-refundable. Shipping time may vary depending on where you live.
If you are shipping an item worth more than €70, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the arrival that we will receive your returned item.
Exchanges
We offer replacement of items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@vaindane.com and mail your item to:
Vain Dane Athletic, Marthavænget 22, 5270 Odense, Denmark.
